Filbet PH Terms & Conditions

1. Acceptance of Terms

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Player," "User," "you") and Filbet PH ("we," "us," "our," "the Platform"). These Terms govern your access to and use of the Filbet PH website and all related services, including betting, gaming, account management, and promotional features.

By registering an account, making a deposit, or using any feature of the platform, you acknowledge that you have read these Terms, that you understand them, and that you agree to be bound by them. If you do not agree, please do not use the platform.

We may update these Terms from time to time. The most current version will always be available on this page. Continued use of Filbet PH after updates have been posted constitutes your acceptance of those changes.

2. Eligibility

To use Filbet PH, you must meet all of the following requirements:

• You must be at least 21 years of age. Online betting is strictly prohibited for minors.
• You must be physically located in the Philippines at the time of play.
• You must not be on any self-exclusion list or have been previously banned from the platform.
• You must have the legal capacity to enter into a binding agreement under Philippine law.
• You must not be acting on behalf of another person when placing bets.

By registering, you confirm that all of the above conditions are met. Filbet PH reserves the right to request identity verification documents at any stage and to suspend accounts where eligibility cannot be confirmed.

3. Account Registration

Each player is permitted to hold only one (1) account on Filbet PH. Creating multiple accounts — whether under your own name or a third party's — is strictly prohibited and will result in all associated accounts being suspended.

During registration, you are required to provide accurate, current, and complete information. This includes your full legal name, date of birth, contact details, and a valid means of identity verification. Providing false information is a breach of these Terms and may result in account termination and forfeiture of any balances.

You are responsible for maintaining the security and confidentiality of your account credentials. Do not share your password with anyone. Filbet PH will never ask for your password via email, live chat, or any other channel. Any activity on your account is considered to be done by you unless you have promptly reported a security incident to our support team.

Filbet PH supports standard KYC (Know Your Customer) verification procedures. We may ask you to submit a valid government-issued ID and proof of address before processing withdrawals or lifting any account restrictions. These steps are in place to protect both the player and the integrity of the platform.

4. Deposits and Withdrawals

All transactions on Filbet PH are conducted in Philippine Peso (PHP). We support a range of local payment channels that are convenient for Filipino players, including Philippine online and mobile banking, bank transfers, and local e-wallets.

Deposits are generally credited to your account promptly, though processing times may vary depending on the payment channel used. Withdrawals are processed subject to completion of identity verification requirements.

• Funds deposited on the platform must only be used for betting activities on Filbet PH.
• Withdrawal requests are reviewed and processed within a reasonable timeframe.
• Filbet PH reserves the right to request source-of-funds documentation for large transactions as part of standard compliance procedures.
• We do not accept credit cards or cryptocurrency as payment methods for betting deposits or wagering.

If we detect any suspicious transaction activity — such as apparent money laundering or use of third-party payment accounts — we reserve the right to freeze the account, delay the withdrawal, and escalate the matter as required.

5. Betting Rules

All bets placed on Filbet PH are subject to the specific rules applicable to each game or event type. These rules are available within the relevant game or betting section of the platform.

• A bet is considered confirmed once it has been accepted by the system and a reference number has been issued.
• Once accepted, bets generally cannot be changed, cancelled, or reversed unless the specific event rules provide for it.
• In cases of obvious pricing errors or technical malfunctions, Filbet PH reserves the right to void bets and return stakes.
• For live betting, bets are accepted up until the moment the relevant market is suspended. We are not responsible for bets placed after a result has been determined but before the market was suspended due to system delay.
• Winnings are credited to your account balance after the relevant event or game has concluded and results have been confirmed.

Filbet PH covers sports events including Basketball (PBA and NBA), Volleyball, Boxing, Football, Esports, and other international events. Live casino, slots, fish games, and eBingo are also available subject to standard game rules.

6. Bonuses and Promotions

Filbet PH offers promotional bonuses to eligible players from time to time. All bonuses and promotional offers are governed by specific terms that will be stated at the time the offer is made. These may include eligibility criteria, minimum deposit requirements, wagering conditions, and expiry windows.

General rules that apply to all promotions on Filbet PH:

• You must have a verified, active account in good standing to participate in any promotion.
• Bonus abuse — including creating multiple accounts to claim offers more than once — will result in account suspension and forfeiture of the bonus.
• We reserve the right to modify, suspend, or cancel any promotion at any time, with notice provided where reasonably possible.
• Filbet PH does not guarantee the availability of any particular promotion at any given time.

If you have questions about a current promotion, you can visit the Promotions section of the platform or contact our support team.

7. Prohibited Conduct

The following actions are strictly prohibited on Filbet PH and may result in immediate account suspension, permanent banning, and forfeiture of all account funds:

• Registering more than one account under any name or identity.
• Using another person's account, identity, or payment method.
• Attempting to exploit system errors, bugs, or technical glitches for financial gain.
• Coordinating bets with other players to manipulate outcomes or exploit promotions (arbitrage abuse).
• Using automated scripts, bots, or software to place bets or interact with the platform.
• Engaging in any form of collusion in poker or other multi-player games.
• Providing false identity information or fraudulent documentation.
• Using the platform for any purpose other than lawful entertainment and personal betting.

Filbet PH actively monitors for irregular betting patterns and fraudulent activity. We cooperate with relevant authorities and may report confirmed fraudulent conduct as required.

8. Privacy and Data

Your personal data is collected and processed in accordance with our Privacy Policy, which forms part of these Terms. By using Filbet PH, you consent to the collection and use of your data as described in the Privacy Policy.

We use industry-standard SSL encryption to protect your data during transmission. Your information will not be sold to third parties for marketing purposes. Data may be shared with payment processors, verification services, and regulatory bodies as required.

9. Responsible Gaming

Filbet PH is committed to promoting a safe and responsible gaming environment. Online betting is intended as a form of entertainment, and we encourage all players to approach it that way.

• Only players aged 21 and above are permitted to register and play.
• Never bet more than you can comfortably afford to lose.
• Do not use borrowed money or funds set aside for essential expenses for betting.
• Set time and deposit limits for yourself and stick to them.
• Take regular breaks and avoid chasing losses.

For more detailed guidance and self-assessment tools, visit our dedicated Responsible Gaming page. If you believe your gambling behaviour is becoming harmful, seek support immediately. Filbet PH supports self-exclusion requests for players who need to take a break.

10. Limitation of Liability

Filbet PH provides its services on an "as is" and "as available" basis. While we make every effort to ensure the platform is available at all times, we do not guarantee uninterrupted access. We are not liable for losses incurred due to:

• Temporary service outages, maintenance windows, or technical disruptions.
• Delays in data feeds, odds updates, or result confirmations caused by third-party providers.
• Actions or omissions by the player, including failure to secure their own account.
• Decisions made by the player based on information provided on the platform.

Nothing in these Terms limits liability for fraud, gross negligence, or any other liability that cannot be excluded under applicable Philippine law.

11. Changes to These Terms

Filbet PH reserves the right to update or modify these Terms at any time. When significant changes are made, we will make reasonable efforts to notify active users through the platform or via the email address on their account. The updated Terms will indicate the date of the latest revision at the top of this page.

Continued use of Filbet PH after any changes have been published constitutes acceptance of the revised Terms. If you do not accept the updated Terms, you must stop using the platform.

12. Contact Us

If you have any questions about these Terms and Conditions, or if you need help with your account, our support team is available 24 hours a day, 7 days a week.

You can reach us through the live chat feature on the platform, or visit our FAQ page for answers to common questions.

For written enquiries, you may also email us at: [email protected]